Coding / Programming Technical Services Engineer

  • fulltime
  • Wheatley, OX33
  • gbp 25000.0 to 30000.0 Annum

Job Title: Coding / Programming Technical Services Engineer

Salary: £25,000 - £30,000 DOE

Location: Wheatley, Oxford, UK 


This is a fantastic opportunity to gain experience within a hybrid role, merging product software development within a technical support role.

You will be supporting our customers and in-house technicians by telephone, email, and internal CRM by providing information on our diagnostics software, reactively providing software improvements, bug fixes and remotely coding and programming vehicles.

In addition, there will also be more structured development work on reported bugs and identified improvements.

There is the chance to work from home in this role, but you are expected in the office for at least the first 6 weeks to undertake training and support. After Covid restrictions are lifted, it is the intention for employees to return to the office on a regular basis.

Key responsibilities and accountabilities (but not limited to): 

  • Work with CPTS (certified penetration testing specialist) Lead to improve processes
  • Working with Product Group Lead to improve processes
  • Interacting with the customer to determine the nature of the technical issue
  • Investigating vehicle data logs
  • Developing solutions, new routines and / or fixing code
  • Remote Assisted Coding and Programming for supported brands
  • Documenting resolutions
  • Contribute to the updating of all team procedures under ISO9001 ensuring all necessary changes documented

Specific job skills:

  • Detail oriented
  • An analytical and critical thinking mindset
  • Experience in coding / programming 


Required Computer/Programming skills

  • At least one year of experience in Automotive software development 
  • C#, Visual Studio
  • Programming POWERBASIC and Script 
  • Basic spreadsheet operations


Qualifications:

  • Degree in Engineering or equivalent professional experience


“C#, Software, Automotive, Diagnostic, CPTS, Bug Fix, Troubleshooting, Development, Code”


  • ISO9001
  • bug fixes
  • Unity (C#)
  • Javascript
  • POWERBASIC
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