Thank you!
You will see a confirmation email in your inbox shortly which will contain links to our online meeting and also instructions to manage your booking.
Additionally, you may call us now if you want to change your booking:
- UK and EU: +44 161 533 0867
- Americas: +1 877 429 7754
We look forward to speaking with you!
Common Questions
Frequently asked questions about Recruitly
How to access Recruitly? Do I need to install anything?
Recruitly is a cloud-based software – all you need is a web browser like Google Chrome, Safari, or Firefox to access it. You can also use our mobile app to recruit on the go. Recruitly is available on Apple and Android.
When do you charge?
Recruitly is a pay-as-you-go service – excluding 1-Week FREE trial all payments should be made upfront before using the service.
Who owns my data?
You own your data and you can download all the data and/or terminate your account anytime you wish with no additional charges.
Recruitly is only responsible for safe-guarding your data according to the local country laws.
Where is your data hosted?
Recruitly exclusively makes use of data centre in the European Union and all data centre therefore fall outside the Patriot Act jurisdiction. Its main data centre are operated by Amazon Web Services (AWS) and Google Cloud Platform (GCP) . The services provided by AWS and GCP are ISO 27001, CSA STAR, and SOC 2 certified.
Is Recruitly GDPR Compliant?
Recruitly meets the highest possible bar for data privacy. We also support organisations using Recruitly while meeting data privacy obligations within the EU.
I am migrating to Recruitly from other software, can you help?
We have successfully migrated customers from all other major applicant tracking systems and we will work with you to ensure that the transition is as seamless as possible. Please talk to our friendly support team via chat.
Can I cancel at any time?
Yes. Recruitly is a pay as you go service with no long term contracts and commitments. You can cancel, upgrade and downgrade your account at any time via the subscription management page of your Recruitly account.
What is your up-time SLA? Is Recruitly available 24/7?
Recruitly is responsible for:
- Guaranteed availability of the services with 99.99% up-time SLA
- Prior notice of maintenance in the event of security patching during business hours
- Live Chat support from 8.00am to 6.00pm
- Backup of customer data
- Security and disaster recovery
- Right to terminate for breaches of SLA
- Service credits for breaches of SLA
What kind of support and training can I expect to receive?
- Live Chat support from 8.00am to 6.00pm
- You will have access to online user guides
- In-person training sessions at our offices or on site (paid per session)