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Call Recording & Notes

Automatically capture, transcribe, and analyze recruiter calls with AI-powered summarisation and insight extraction.

Recruitment professionals have dozens of important conversations daily, but capturing and utilizing this information efficiently has always been challenging. Recruitly's AI-powered call recording and notes feature transforms how agencies document and leverage these crucial interactions.

Integrated Call Recording

Capture important conversations automatically through our telephony integrations. The system works seamlessly with popular platforms including Aircall, Dialpad, RingOver, and Maqsam, recording calls with proper compliance notifications while making the recordings instantly available within your Recruitly workflow without switching platforms.

AI Transcription

Convert conversations to searchable text with advanced transcription technology. Our system quickly produces accurate transcripts of candidate and client calls, creating a written record that can be searched, referenced, and shared across your team โ€“ eliminating the need to relisten to entire conversations to find specific information.

Intelligent Call Summarisation

Extract the most important information automatically with AI-powered summarisation. The system identifies key points, commitments, requirements, and next steps from each conversation, creating concise, structured summaries that capture essential details without requiring manual note-taking or review of full transcripts.

Automated Action Item Extraction

Never miss follow-up items with automatic task identification. The AI recognises commitments, promises, and required actions mentioned during calls, creating task entries and reminders to ensure all follow-up items are properly tracked and completed without manual entry.

Conversation Intelligence

Gain deeper insights with advanced conversation analysis. The system evaluates call quality, identifies discussion topics, highlights potential issues or opportunities, and recognises sentiment patterns โ€“ providing valuable intelligence that helps improve future interactions and identify coaching opportunities.

Seamless CRM Integration

Update candidate and client records automatically with call information. Transcripts, summaries, action items, and insights are attached directly to the relevant records in your database, ensuring complete communication history and context are always available to your team without manual data entry.

Key Benefits

Eliminate manual note-taking during important calls and interviews

Capture complete, accurate records of all conversations

Never miss important details or follow-up items

Share conversation insights easily across your team

Improve recruiter productivity by reducing administrative work

Create searchable archives of all candidate and client interactions

Enhance compliance with proper call recording and documentation

Identify coaching opportunities through call analysis

Build institutional knowledge that persists beyond individual recruiters

Maintain comprehensive relationship history with all contacts

How It Works

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VoIP Integration

Record calls automatically through integrations with Aircall, Dialpad, RingOver, Maqsam, and other telephony platforms.

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Transcription Engine

Convert conversations to searchable text with advanced AI transcription that handles multiple speakers and technical terminology.

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AI Summarisation

Extract key points, requirements, and next steps from calls with intelligent summarisation that identifies essential information.

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Action Item Detection

Automatically identify commitments and follow-up tasks mentioned during calls, creating tracked reminders for completion.

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Call Intelligence

Analyze conversation quality, topics, sentiment, and patterns to provide insights that improve future interactions.

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Record Integration

Attach transcripts, summaries, and insights directly to candidate and client records for complete relationship context.

See this in action?

Book a demo with us to see Call Recording & Notes feature in action.

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