AI
Call Recording & Notes
Automatically capture, transcribe, and analyze recruiter calls with AI-powered summarisation and insight extraction.
Recruitment professionals have dozens of important conversations daily, but capturing and utilizing this information efficiently has always been challenging. Recruitly's AI-powered call recording and notes feature transforms how agencies document and leverage these crucial interactions.
Integrated Call Recording
Capture important conversations automatically on Recruitly's own phone system — your own numbers, bought or ported in-product. Calls are recorded with proper compliance notifications, and calls made on a third-party dialer you are still under contract with are logged into the same Call Logs, making the recordings instantly available within your Recruitly workflow without switching platforms.
AI Transcription
Convert conversations to searchable text with advanced transcription technology. Our system quickly produces accurate transcripts of candidate and client calls, creating a written record that can be searched, referenced, and shared across your team - eliminating the need to relisten to entire conversations to find specific information.
Intelligent Call Summarisation
Extract the most important information automatically with AI-powered summarisation. The system identifies key points, commitments, requirements, and next steps from each conversation, creating concise, structured summaries that capture essential details without requiring manual note-taking or review of full transcripts.
Automated Action Item Extraction
Never miss follow-up items with automatic task identification. The AI recognises commitments, promises, and required actions mentioned during calls, creating task entries and reminders to ensure all follow-up items are properly tracked and completed without manual entry.
Conversation Intelligence
Gain deeper insights with advanced conversation analysis. The system evaluates call quality, identifies discussion topics, highlights potential issues or opportunities, and recognises sentiment patterns - providing valuable intelligence that helps improve future interactions and identify coaching opportunities.
Seamless CRM Integration
Update candidate and client records automatically with call information. Transcripts, summaries, action items, and insights are attached directly to the relevant records in your database, ensuring complete communication history and context are always available to your team without manual data entry.
Key benefits
Eliminate manual note-taking during important calls and interviews
Capture complete, accurate records of all conversations
Never miss important details or follow-up items
Share conversation insights easily across your team
Improve recruiter productivity by reducing administrative work
Create searchable archives of all candidate and client interactions
Enhance compliance with proper call recording and documentation
Identify coaching opportunities through call analysis
Build institutional knowledge that persists beyond individual recruiters
Maintain comprehensive relationship history with all contacts
How it works
Recording on your own numbers
Record on numbers you hold inside Recruitly. Calls from a third-party dialer you are still contracted to are logged into the same Call Logs while that contract runs down.
Transcription Engine
Convert conversations to searchable text with advanced AI transcription that handles multiple speakers and technical terminology.
AI Summarisation
Extract key points, requirements, and next steps from calls with intelligent summarisation that identifies essential information.
Action Item Detection
Automatically identify commitments and follow-up tasks mentioned during calls, creating tracked reminders for completion.
Call Intelligence
Analyze conversation quality, topics, sentiment, and patterns to provide insights that improve future interactions.
Record Integration
Attach transcripts, summaries, and insights directly to candidate and client records for complete relationship context.
See Call Recording & Notes on your own data
Start free and try it, or have someone walk you through it on a call.
Best Value & Best Ease of Use · Capterra 2026