Your numbers. Your adverts. Nothing to reprint.
Buy numbers in the countries you hire in, or bring the ones already on your job adverts with you. Porting runs inside Recruitly with the paperwork tracked to the switchover date, and numbers are licensed per number — not per recruiter.
A porting order tracked to the switchover date, without a single advert changing.
The problem
The number on 400 job adverts is not a detail
Your best-performing advert has a phone number on it. So does every business card, every signature, every Google listing.
Which is why agencies stay on phone systems they have outgrown: moving looks like reprinting the world. Then there is the paperwork — regulatory documents for each country, address proof, registration for business messaging — and every provider has its own portal for it, none of which is where you work. Meanwhile you are paying for a phone licence for every recruiter, whether they call or not, on a contract with a year to run.
Why agencies don't move
- The numbers are printed on adverts you cannot recall
- Porting sounds like downtime nobody can risk
- The paperwork lives in a portal nobody understands
What providers charge for
- A licence per recruiter, called or not
- Minimum seat counts before you begin
- Twelve-month commitments, renewed quietly
What goes wrong
- Calls to the old number reaching nobody
- Compliance documents expiring without warning
- Nobody knowing which number is on which advert
Number portability is a regulated right — your numbers belong to you, not to your provider. Most agencies never exercise it because nobody makes the process legible.
How we solve it
1
Numbers where you actually recruit
Buy local, national or toll-free numbers in the countries you hire in, so candidates see a number they recognise and clients call something local. Each licence covers one number, and everybody on the desk works from them.
- Local, national and toll-free options
- A licence per number and country type, billed monthly on your subscription
- Everyone calls from them — no per-recruiter phone fee
- Add another number when a new desk or country opens
- Capacity shown against what you hold, so you never over-buy
2
Port the numbers already on your adverts
Raise a porting order inside Recruitly, upload what the losing carrier needs, and track it to the switchover date. Nothing you have printed or published has to change.
- The order and its documents live in the product, not a carrier portal
- Status visible at every stage, through to the agreed date
- Candidates keep calling the number on the advert
- Start it early — porting runs on the carriers' timetable, not ours
- The rest of Recruitly goes live while the port is in progress
3
The paperwork, handled where you work
Regulatory requirements differ by country and number type, and business messaging needs registration of its own. All of it is raised, submitted and tracked in-product, with the status on the number itself.
- Regulatory documents per country and number type
- Business messaging registration handled as part of setup
- Status and any reviewer feedback shown against the number
- Expiry surfaced before it becomes an outage
- Spend caps and per-call cost, so telephony never surprises finance
Numbers, end to end
Licensed per number, per month, on your subscription.
The rest of the phone system
Numbers & Porting is one part of it. They only work like this because they are all the same product as your CRM.
Questions recruiters ask
Can I keep the numbers on my job adverts?
Yes — that is what porting is for, and your numbers belong to you rather than to your current provider. Raise the order in Recruitly, upload what the losing carrier needs, and track it to the switchover date. Nothing you have advertised changes.
How long does porting take?
It runs on the carriers' timetable, not ours, so start it early — the rest of Recruitly can go live while it is in progress, including logging calls from your existing dialer. The order shows its status at each stage so you are never guessing.
How are numbers priced?
Each licence covers one provisioned number for a country and type, billed monthly with your subscription. Recruiters are not licensed at all, so a ten-person desk can work the same numbers without ten phone fees.
Which countries can I get numbers in?
The countries you hire in, across local, national and toll-free types — requirements and regulatory paperwork vary by country and are shown as part of buying the number. Ask us about a specific country and we will confirm before you commit.
What is the compliance paperwork for?
Regulators in most countries require proof of identity and address for business numbers, and business messaging needs its own registration. Recruitly raises those requirements against the number, tracks their status, and surfaces expiry before it interrupts service.
Can I control what we spend on telephony?
Yes. Per-minute cost is visible per call and the account carries a spend cap you set, so a runaway month is not possible without someone choosing it.
Keep your numbers. Change everything else.