Recruitly AI Phone
The world’s first phone system built for recruiters
Aircall, Dialpad and Ringover sell the same dialer to support desks, estate agents and recruiters, then bolt an integration onto your CRM. We built the phone inside the recruitment CRM — so it briefs you from your own pipeline before you dial, and writes the call onto the candidate and the job after you hang up.
One click from the record. Logged, recorded and summarised without anyone typing a word.
0
phone seats to buy
Licence numbers, not recruiters
100
AI briefings free
Per user, every month
3¢
a call, written up
Recording, transcript and summary
1
product, one bill
The phone is inside the CRM
First, everything you expect from a phone system
Before the clever part: this is a proper telephony platform. Your own numbers, your own routing, recording under your own rules, and the paperwork handled. Nothing here is a trade-off you make for the AI.
Your own numbers
Local, national and toll-free, in the countries you hire in.
Port what you advertise
Raise the order in-product, track it to the switchover date.
Inbound routing
Calls land on the right recruiter, and the caller's record opens as it rings.
Recording and storage
For the account or per number, under your own retention rules.
SMS from the same numbers
Texts and calls on one number, logged on one record.
Browser and desktop app
Call from the CRM tab or the desktop app. Mobile is arriving shortly.
Team directory
Call colleagues by name, with their local time beside them.
Compliance paperwork
Regulatory documents and number registration handled in-product.
Cost and control
Per-minute cost visible per call, with an account spend cap you set.
Then the three things a dialer cannot do
Not because their engineers are worse. Because an integration does not own your database, and everything below starts by reading it.
01
It reads the record before it rings
Stage a person and the AI briefs you from your own pipeline: where they are in the process, what you promised last time, what to open with, what time it is where they are.
02
It writes the record after you hang up
Recorded, transcribed with real names, summarised as a note on the candidate and the job, scored for sentiment. No connector, no sync status, nobody typing.
03
It queues tomorrow from today
The AI turns what you committed to into callbacks, and sweeps for inbound calls from your own people that nobody returned. You start the day with a list, not a keypad.
Every part of it, in detail
Six pieces, one product. Each one has the problem it solves and how it works.
Head to head
Against the five phone systems recruitment agencies actually shortlist. Their columns describe published plan structure — the part that does not change when someone runs a promotion.
| Recruitly | Aircall | Dialpad | Ringover | JustCall | CloudTalk | |
|---|---|---|---|---|---|---|
| What you licence | Numbers | Seats, 3 minimum | Seats | Seats, 12-month term | Seats, 2 minimum | Seats, minimums on top tiers |
| Cost of adding a recruiter | No phone fee | Another licence | Another licence | Another licence | Another licence | Another licence |
| Published entry price | Numbers + minutes | $30/user/mo | $15/user/mo | $21/user/mo | $19/user/mo | $25/user/mo |
| Call recording | Included, your rules | Included, 1-year retention on entry | A tier above entry | Plan dependent | Plan dependent | Plan dependent |
| AI call summary | 3¢ a call | Higher tier | Entry tier and up | Paid add-on, per seat | Billed on top of the plan | Add-on |
| AI briefing before the call, from your pipeline | — | — | — | — | — | |
| Summary written onto the candidate AND the job | Via integration | Via integration, paid tier | Via integration | Via integration | Via integration | |
| Callback queue filled by the AI | — | — | — | — | — | |
| Applicant tracking system | — | — | — | — | — | |
| Recruitment CRM | — | — | — | — | — | |
| Built for recruitment specifically | — | — | — | — | — |
Published pricing and plan structure, checked 21 August 2026. Vendors change their plans — check theirs before you decide, and hold ours to the same standard.
Nobody pays for a phone seat
Every vendor in that table charges per user per month, most with a minimum seat count and some with an annual commitment, before a single call is made. We charge for the things that actually cost money.
Numbers
Licensed per number, per month, on your subscription. Ten recruiters can work the same numbers.
Minutes
Per minute at cost plus a small margin, visible per call, with a spend cap you set.
The AI
100 briefings per user each month included, then 3¢. Recording, transcript and summary: 3¢ a call.
Moving is boring, on purpose
Nobody rips out a phone system on a Monday. You do not have to: Recruitly logs calls from the common recruitment dialers into the same Call Logs, so the CRM side is useful while your old contract runs down.
- 1Run bothKeep your current provider. Their calls appear in Recruitly's Call Logs from day one.
- 2Move a deskGive one team Recruitly numbers and let them work. Compare the write-ups after a fortnight.
- 3Port the numbersRaise the porting order in-product and track it to the switchover date. The numbers on your adverts keep working.
- 4Turn the old one offWhen the contract allows. Nothing you recorded or wrote in Recruitly depends on them.
Why nothing beats vertical integration
A horizontal phone system has to be equally useful to a plumber, a support desk and a recruitment director. That is a ceiling, not an insult.
We only serve recruitment agencies, so our phone knows what a shortlist, a submission, a second interview and a fee stage are. It briefs you on the candidate’s stage, writes the outcome onto the job, and queues the callback you promised — none of which is a feature you could add to a generic dialer, because the dialer does not own the records.
It is also why it is cheap. Telephony is not our business model; recruitment software is. The phone is a feature of the platform your agency already runs on, so it is priced like a feature instead of like a company.
Questions before you switch
Is this a real phone system, or a CRM feature pretending to be one?
It is a real phone system. You buy or port your own numbers — local, national or toll-free — inbound calls route to the right recruiter, recording runs under your own rules, SMS sends from the same numbers, and the regulatory paperwork is handled in-product. You call from the browser or the desktop app today, with a mobile app arriving shortly. What makes it different is not a shortcut in the telephony; it is that the telephony is attached to your database.
How does it compare to Aircall, Dialpad, Ringover, JustCall or CloudTalk?
On telephony fundamentals it does the same job. On commercials it is a different model: they licence seats, usually with a minimum number and sometimes an annual commitment, so the bill grows with your headcount — we licence numbers, so a desk of ten does not buy ten phone licences. On AI it is not comparable, because theirs summarises audio while ours reads your pipeline before the call and writes onto the candidate and the job after it. There is a full page for each of them under the comparison links.
What does it cost?
Numbers are licensed per number, per month, on your subscription. Calls are charged per minute at cost plus a small margin, visible per call, with an account spend cap you set. The AI is charged by use: every user gets 100 pre-call briefings a month included and then they are three cents each, and a recording with transcript and summary is three cents a call.
Can I keep the numbers on our job adverts?
Yes. Porting is built in — raise the order in Recruitly, upload the paperwork the losing carrier needs, and track it to the switchover date. Numbers belong to you, not to your provider. Start it early, because porting runs on the carriers' timetable, and everything else can go live while it is in progress.
We're mid-contract with another provider. Can we start now?
Yes, and it is the sensible order. Recruitly logs calls from the common recruitment dialers into the same Call Logs, so you get one view of the team's calling immediately. Move a desk onto Recruitly numbers, compare the write-ups after a fortnight, then port the rest when the contract lets you.
What happens to a call after it ends?
It becomes data. The recording and transcript attach to the person, the transcript names the actual people talking rather than "Speaker 1", the AI summary is written as a note on the candidate and the job, the call is scored for sentiment, and anything you committed to becomes a queued callback. It also counts toward your KPIs and the leaderboards on the office TVs, because it is the same system.
Do you record every call?
Only if you want to. Recording is a setting you control for the account and per number, so you can record client calls and not candidate calls, or nothing at all. Recordings and transcripts live under the same retention rules as the rest of your data.
Their dialer moves audio. Ours moves the desk.