Changelog

Some CVs arrive as fully designed PDFs — photo, branded layout, the whole document exported as an image rather than selectable text. Until now, those CVs landed in Recruitly with empty fields because the parser had no text to read. That's fixed for everyone.

What's changed

• Image-only PDFs and scanned CVs are now processed before parsing, so name, contact details, work history, and skills come through the same as a regular text PDF.
• Mixed PDFs (some pages text, some pages image) are handled automatically — each page is processed with the right method.
• Multilingual content is supported, so CVs in any language parse cleanly without needing to flag the language manually.

Where you'll notice it

Any CV uploaded via Drop-Anywhere, the candidate form, email forwarding, or the API. No setting to toggle — it just works.

Why it matters

Designed, image-based CVs are common everywhere — from creative and design roles, to senior executives with branded personal CVs, to regions where image-PDF templates are the norm. Recruiters were spending real time retyping candidate details from PDFs the parser couldn't read. That manual step is gone.

Perm Manager

Manager view for permanent placements. Shows total placements, fees, average time to hire, conversion, urgent requisitions, top clients, and recruiter performance ,filterable by team and date.

Perm Operations

Operational view of the perm pipeline. Walk through CV sent, first interview, second interview, offered, accepted, and started , click any stage to see the placements behind it.

Sales

Deals dashboard covering open, negotiating, signing, won, and lost opportunities. Includes conversion rate, win rate, average deal value, average time to close, and a per-rep activity grid.

Shared features

All three support user filters, date range filters, CSV export, and a draggable column picker.

Users on Aircall and Quo (OpenPhone) integrations can now subscribe to call summaries and transcription summaries from their provider, which are then logged automatically in the Activity section.

How it works

When enabled, call summaries and transcript summaries flow from Aircall or Quo into Recruitly and appear against the relevant record in Activity — no manual copying needed.

Plan dependency

Availability depends on the plan users are subscribed to with their provider (Aircall or Quo).

How to subscribe

Visit the Recruitly Marketplace and click on the respective integration (Aircall or Quo) to subscribe.

Some recruiters love the AI rewrites in branded CVs. Others want the candidate's own words to come through exactly as written. Now you get to choose, section by section.

Open Brand Builder → CV Templates → Edit Template and you'll see a new Content Handling section in the sidebar. Inside, three toggles:

https://secure.recruitly.io/settings/cvtemplate→

Flip any of these on and that section will be pulled straight from the candidate record into the branded CV. No polishing, no rewording, no AI in the loop for that block. The rest of the template still benefits from AI for the sections you leave switched off.

When this is useful

Senior or technical candidates whose self-written experience reads better than any rewrite. Regulated sectors where altering candidate-supplied wording is a compliance risk. Multilingual CVs where the original phrasing needs to be preserved. Cases where you've already hand-edited the candidate record and just want that text on the page.

How to edit the text

Because the section is taken as-is from the candidate, the way to change what appears on the CV is to edit the candidate record directly (Employment History, Education, or Overview on the candidate profile). The branded CV will pick up your edits the next time it's generated.

Defaults

All three toggles are off by default, so existing templates keep behaving exactly as they do today. Turn them on only for the templates where you want the original content to come through.

Branded CV preview

1. Original CV on the left, your branded preview on the right, so it's easy to spot anything the parser missed.
2. Click any section of the preview (name, summary, an experience, an education, skills, contact) to tweak it inline.
3. Edits apply only to the generated PDF, never to the candidate record.
4. If a role on the CRM is missing its description but the uploaded CV has one, the preview pulls it in automatically.
5. Add experience or education entries from the left rail when something is missing from the candidate record.
6. Output is saved as the candidate's Agency CV.

Blind CV preview

• Same template and layout as the Branded preview, with personally identifying details stripped for client pre-screening.
• Always removed: candidate name, email, phone number, and LinkedIn URL.
• Optional extras you can toggle from the Anonymisation panel: company names, education institutions, specific dates, and location detail.
• Side-by-side stays on by default in Blind mode, so you can see exactly what was redacted.
• Output is saved as the candidate's Blind CV and shows up under the new Blind tab on the Candidate Sidebar.

Open Brand Builder and click the ? in the top right for the full in-app guide.

• Team connections on every profile - open any candidate or contact and see which team members are 1st‑degree LinkedIn connections.
• View history – how many times your team has viewed this profile and who looked most recently
• Time on radar – how long this person has been in your agency's orbit
• No duplicate approaches – see if a colleague is already talking to someone before you reach out

Why it matters

Your team of 20 recruiters has roughly 200,000 LinkedIn connections between them. Until now, those were invisible to each other. Cold outreach was happening daily when warm introductions were one desk away.

Warm paths convert 3–4× better than cold messages. Now you can see them.

Available on every plan via the Chrome Extension.

Read the full story: Your agency's biggest untapped asset is your team's LinkedIn network – Relationship Intelligence→

Introducing recruitly.dev — the new home for everything developers need to build on Recruitly.

What's inside

• REST API documentation — comprehensive reference for every endpoint, with examples and response schemas
• Webhooks guide — set up real-time event notifications for candidates, jobs, placements, and more
• Authentication docs — API key management, OAuth flows, and security best practices
• MCP Server for Claude — connect Recruitly to Claude AI as a tool, enabling AI-powered CRM operations from natural language

Whether you're building an integration, automating workflows, or connecting Recruitly to your tech stack, the developer portal has everything you need.

Visit recruitly.dev→

API Exchange has released a brand-new Pro version of their Chrome extension — rebuilt from the ground up with AI capabilities and deeper CRM integrations.

Recruitly is a supported integration partner, meaning you can connect the extension directly to your Recruitly CRM.

What you can do

• Import your LinkedIn connections into Recruitly with a single click — no CSV exports, no manual data entry
• Search LinkedIn Talent Solutions and push candidates straight into your pipeline
• Enrich candidate profiles with up-to-date contact details and work history

The Pro extension is fully compliant with LinkedIn's platform guidelines.

Before you install

If you have the older API Exchange extension, remove it first. The Pro version replaces it entirely — it's faster, more stable, and better aligned with LinkedIn's latest architecture.

Watch the setup video→

Redesigned Reports Hub — A clean, searchable home page with categorised report cards, colour-coded sections (ATS, CRM, Marketing, System), and descriptions for every report.

• Summary + Data Tabs — Every report now has a Summary tab (pivot grid & chart) and a new Data tab showing all individual records in a full data grid.
• Richer Data Columns — Candidate name, email, phone, employer, company, contact and more are now visible instantly in every report without extra clicks.
• Export Everything — Three dedicated export buttons on every report:
  • Export Summary (Excel)
  • Export Chart (PNG image)
  • Export Data (Excel with styled headers)
• Interactive Data Grids — Column resizing, reordering, column chooser to show/hide fields, header filters, and search across all data grids.
• Clickable Records — Names in the Data tab open a record popup directly, so you can drill into any candidate, job, company or contact without leaving the report.
• In-Report Help — Every report has a help button explaining what the report shows, where the data comes from, and how to use filters.
• Faster Performance — Backend optimisations to load reports significantly faster.

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How to Access

Head to https://secure.recruitly.io/reports→ from the main menu. No setup required — all existing reports have been upgraded automatically.

Reach candidates and clients where they're most responsive — directly on WhatsApp, at scale.

Highlights

• Multi-device sending — distribute campaign volume across multiple WhatsApp numbers to maximise reach and protect your sender reputation
• Live progress monitoring — watch delivery, read, and reply rates update in real time as your campaign runs
• High-volume delivery — send thousands of personalised messages with intelligent pacing that keeps your numbers safe
• Built-in rate limiting — automatic throttling prevents WhatsApp bans, so you can focus on the message, not the mechanics

WhatsApp campaigns pair perfectly with our existing email and drip-feed campaigns, giving your team a true multi-channel outreach engine.

Learn more→

Send and receive WhatsApp messages directly from candidate and contact records inside Recruitly — no app switching, no context lost.

How it works

• Two-way messaging — send messages and see replies in the activity timeline, right alongside emails and calls
• Message templates — use pre-approved WhatsApp templates for consistent, compliant outreach
• Conversation history — every message is logged automatically, giving your whole team full visibility

Combined with WhatsApp Campaigns, this gives your agency a complete WhatsApp communication stack — from one-to-one conversations to large-scale outreach.

Learn more→

First impressions matter. Now you can present candidates with beautifully branded CVs that carry your agency's identity.

What you get

• Custom templates — add your logo, brand colours, fonts, and layout to create a consistent, professional look
• AI-powered formatting — upload any messy CV and our AI restructures it into your branded template in seconds
• One-click generation — generate a polished branded CV directly from any candidate record, ready to send to clients
• Automatic CRM sync — every branded CV is attached to the candidate record instantly, so your team always has the latest version

No more wrestling with Word documents. Your candidates look their best, every time.

Learn more→

Protect your candidate CVs before sharing them with clients. Add your agency's watermark to any PDF with a single click.

Features

• Custom watermarks — stamp your agency logo, name, or confidentiality notice on every page
• Original PDF preserved — the watermark is applied on top of the original document, keeping all formatting intact
• Client-ready output — watermarked CVs are professional, branded, and clearly attributed to your agency
• Works alongside Branded CVs — use watermarking on original candidate PDFs, or combine with branded templates for maximum impact

Stop candidates being poached from unmarked CVs. Watermarking ensures your agency gets credit for every introduction.

Learn more→