Built for recruiters. Not bolted on.
Briefed before you dial. Written up before you hang up. Every other phone system moves audio between two people and leaves the rest to you — because it can’t see your database. Recruitly’s phone system is the database: it reads the record before the call and writes to it after, on its own.
One click from the record. The call is logged, recorded and summarised without anyone typing a word.
0
phone seats to buy
You licence numbers, not recruiters
100
AI briefings free
Per user, every month
3¢
a call, written up
Recording, transcript and summary
1
product, one bill
The phone is inside the CRM
The problem
Your phone system doesn’t know who you’re calling
You promised her the salary band on Tuesday. Nobody wrote it down, so on Thursday you promise it again.
The dialer sits in one tab and the candidate sits in another. You dial, you talk, you mean to write it up — then the next call comes in. By Friday the CRM says a call happened and nothing else: no notes, no next step, no idea what was agreed. The consultant who took the call remembers. When they leave, the client relationship leaves with them. Meanwhile every recruiter on the desk is paying a monthly seat fee for a phone, whether they make forty calls that week or four.
Before the call
- You open the record and skim it while it's ringing
- Last week's conversation is in someone's head, not the file
- You forget what you promised, so you promise it twice
After the call
- Notes get written when there's time, which is never
- A recording lands as an attachment nobody opens
- The commitment you made lives in your memory until it dies there
What it costs
- A per-seat licence for every recruiter, called or not
- AI summaries priced as a top-tier upgrade
- Two vendors, two bills, two support queues
The numbers back it up: recruiters lose around 17.7 hours of admin per vacancy, roughly a third of the working week goes on administration rather than recruiting, and studies of sales teams find the large majority of what gets said on a call never reaches the CRM at all.
Our solution
1
Know everything before they say hello
Stage a person in the dialer and the AI reads their record, their last conversations and anything sitting outstanding — then hands you a briefing before you press call. No generic dialer can do this. It has never seen your database.
- Who they are, where they are in your process, what time it is where they are.
- Talking points for this call, not a summary of their CV.
- What you promised last time, flagged before you promise it again.
- The last conversation, one click from the transcript.
- 100 briefings per user every month are included, then 3 cents each.
2
The phone is wherever the work is
Every number in Recruitly is a call button — on the candidate, the contact, the shortlist row, the queue. No copy-paste, no second window, no wondering which number you dialled.
- Your own numbers, in the countries you hire in — or port the ones on your adverts.
- Inbound calls land on the right recruiter and open the caller's record as it rings.
- Call colleagues by name from the team directory, with their local time beside them.
- Browser and desktop app today; the mobile app is arriving shortly.
- Already on another dialer? Those calls are logged in Recruitly too, so you can move a desk at a time.
3
Hang up. It’s already written up.
The call is recorded, transcribed and summarised, and the summary lands as a note on the people and the job it was about. Not an attachment in a vault somewhere — a note on the record, searchable, in the timeline, where the next person to open that candidate will read it.
- Transcripts name the actual people talking — never "Speaker 1" and "Speaker 2".
- The summary writes onto the candidate and the job in one go.
- Sentiment on every call, so a manager can see the ones that went badly.
- Recording is yours to control: per account, per number, or off entirely.
- 3 cents a call for the recording, transcript and summary. Not a tier upgrade.
4
Tomorrow’s calls, queued by today’s
The AI listens to what you agreed and queues the callback itself. Recruitly also sweeps for people in your CRM who rang, got no answer and were never called back. You start the morning with a list of calls worth making instead of an empty keypad.
- Commitments become callbacks — with the reason attached, in your own words.
- Missed inbound calls from your candidates and clients resurface automatically.
- Add anyone to the queue yourself from the record's menu.
- Dial straight from the queue, or open the record first — both are one click.
- Dismiss one and it stays dismissed. The list is yours, not a nag.
Nothing beats a vertically integrated phone system
Every other phone system on your shortlist is horizontal: one dialer sold to estate agents, insurance brokers, support teams and recruiters alike, with an integration bolted on for each. An integration can pass a call record across. It cannot read your pipeline before the call or write a note onto a job after it, because it does not own either. We built the phone inside the recruitment CRM, which is why the AI knows what a shortlist, a placement and a fee stage are.
A generic phone system
- Knows a phone number. Not the person, the job, or the promise.
- Syncs a call record across — after the fact, if the integration is healthy.
- Charges a licence per recruiter, every month, whoever is calling.
- Sells the AI as the tier above the one you're on.
- Two vendors to chase when a call doesn't land.
Recruitly’s AI Phone
- Briefs you from the record before the phone rings.
- Writes the summary onto the candidate and the job as a note.
- Queues what you promised, and what you never called back.
- Licences numbers, not recruiters — the whole desk can call.
- One product, one bill, one place to look when something breaks.
Recruiting is not general sales. A call is a candidate moving through a process, a client changing a spec, a fee at risk — and only the system that owns those records can act on it.
The complete phone toolkit
Numbers licensed monthly. Calls per minute. AI per use.
What it costs
Nobody pays for a phone seat
The industry standard is a licence per user per month, usually with a minimum seat count and an annual commitment, before a single call is made. We charge for the things that actually cost money: the numbers you hold, the minutes you talk, and the AI you use.
Numbers
Licensed per number, per month, on your subscription. Ten recruiters can work the same numbers.
Minutes
Charged per minute at cost plus a small margin, visible per call, with a spend cap you set.
The AI
100 call briefings per user each month included, then 3 cents. Recording, transcript and summary: 3 cents a call.
Already paying for a phone system?
We wrote the comparison for you — what their plans include, what the AI costs on top, and what changes when the phone lives inside the CRM instead of beside it.
Questions recruiters ask
Do I need a separate phone provider?
No. The phone system is part of Recruitly — you buy your numbers inside the product, and the dialer is already in the CRM you work in all day. There is no second vendor to contract with, no integration to configure, and no tab to keep open beside the record you're calling from.
How is it priced? Do I pay for every recruiter?
You licence numbers, not people. Each licence covers one provisioned number, billed monthly with your subscription, and everyone on the team can call — a desk of ten doesn't buy ten phone seats. Calls are charged per minute at cost plus a small margin, and the AI is per use: every user gets 100 call briefings a month included, then it's 3 cents each, and a full recording, transcript and summary is 3 cents a call.
Can I keep the numbers we already advertise?
Yes. Porting is built in — you raise a porting order in Recruitly, upload the paperwork the losing carrier needs, and track it through to the switchover date without leaving the product. Candidates keep calling the number on your job adverts and the calls land in the CRM.
We're already on another dialer. Is this all-or-nothing?
No, and this is the honest way to move. Recruitly already logs calls from the main recruitment dialers into the same Call Logs, so you can run both while you migrate a desk at a time. What you gain by moving fully is everything that only works when the phone and the record are one product: the pre-call briefing, the AI write-up landing on the record as a note, and the call queue.
What does the AI actually do — before, during and after a call?
Before: it reads the record and the last conversations and gives you a briefing — who they are, what's outstanding, what to open with. After: the call is recorded, transcribed with the real names of the people talking, summarised onto the record as a note, and scored for sentiment. Anything you committed to on the call is turned into a queued callback, so nothing lives only in your memory.
Do you record every call?
Only if you choose to. Recording is a setting you control for the account and per number, so you can record client calls and not candidate calls, or record nothing at all. Recordings, transcripts and summaries are attached to the record they belong to, and your retention rules apply to them like any other data in Recruitly.
Can I call from my phone rather than my desk?
Today you can call from the browser or the Recruitly desktop app, and a mobile app is arriving shortly — everything logged the same way, on the same records, wherever you dial from.
What happens to a call nobody answered?
It doesn't disappear. Recruitly checks for inbound calls from people in your CRM that nobody called back, and queues them with the reason attached. The same queue holds the callbacks the AI picked up from your own calls and anything you added yourself from a record, so the first thing you see each morning is a list of calls worth making rather than a blank dialer.
Your dialer moves audio. Ours moves the desk.