Alternative forCloudCall
The CRM integration is the upgrade
A phone system for recruiters that does not reach your records until you pay more. In Recruitly the phone is in the CRM, because it is the CRM.
CloudCall o1 · annual pricing
o1 Starter
$15 / £10
per user, annual · 5 seat minimum
Calling. US & Canada or UK & Ireland only.
No CRM or ATS integration
o1 Pro
$24 / £23
per user, annual
CRM integration, AI call summaries, coaching
Summaries do not sync to the CRM
o1 Advanced
$35 / £35
per user, annual
Summaries with CRM sync, power dialer, voicemail drop
Tiers and prices from cloudcall.com/pricing-o1, 9 August 2026.
Two upgrades before the AI reaches the candidate
On Pro you get an AI call summary. On Advanced you get an AI call summary with CRM sync. The difference is whether it ends up where the work happens.
Starter
The call happens
No CRM integration
Pro
A summary is written
It stays in the phone system
Advanced
The summary reaches the record
CRM sync included
No tier at which the sync switches on
Click-to-dial from the record
Dial from the candidate, contact or job you are already looking at. The call is logged against that record because there is only one record.
Recording and transcription
Calls recorded with compliance notifications and transcribed, stored against the person rather than in a separate telephony portal.
AI call summaries on the record
The summary and the actions land on the candidate automatically. There is no sync, and no tier at which the sync switches on.
The rest of the desk
WhatsApp, email campaigns, e-signature, job posting, AI matching and the CRM itself, in the same subscription.
What they have that we do not
CloudCall is a licensed carrier. They issue the numbers, carry the traffic and sign an SLA for it — 99.99% core network, 99.9% call service, 99.5% API, with ISO 27001.
If you run a high-volume outbound floor where the phone stopping stops the business, buying voice from someone who commits to those numbers is a sound decision. Our argument is not that we are a better telco. It is that most agencies are paying a second per-seat licence so that a call ends up on the right record, and that should not be a purchase.
Recruitly vs CloudCall
One is a phone system that reaches your CRM. One is the CRM.
| Published price | $25/user — free plan available | $15-35/user (annual), 5 seat minimum |
| CRM / ATS integration | Not needed — it is the CRM | Pro and Advanced only |
| AI call summaries | Every plan | Pro and above |
| Summaries written to the record | Every plan | Advanced only |
| Power dialer and voicemail drop | Included | Advanced only |
| Call coaching (monitor, whisper, barge) | Included | Pro and above |
| Minimum seats | One | Five |
| International calling | Included | Paid add-on beyond the bundled countries |
| Applicant tracking system | Included | — |
| Recruitment CRM | Included | — |
| Job distribution to 50+ boards | Included | — |
| WhatsApp and campaigns | Included | — |
Source: cloudcall.com/pricing-o1, 9 August 2026, annual pricing. Their page prints both $ and £ figures; we have reproduced them rather than convert between them.
Questions before you move
Is CRM integration really not in CloudCall's entry plan?
That is how their pricing page is laid out. CRM and ATS integration appears under a heading for additional features on the Pro and Advanced plans, and the o1 Starter tier does not list it. Starter is calling to the US and Canada, or the UK and Ireland. Since the reason an agency buys CloudCall rather than a generic VoIP provider is precisely that it sits inside the recruitment system, that is worth knowing before you compare the entry price to anything else.
What is the difference between AI summaries on Pro and on Advanced?
On Pro you get AI-enhanced call summaries. On Advanced you get AI-enhanced call summaries with CRM sync. The distinction is whether the summary reaches the candidate record automatically or stays in the phone system. In Recruitly there is no distinction to make: the call, the recording, the transcript and the summary are all on the record, on every plan, because the phone and the record are the same product.
Do I still need a phone system if I use Recruitly?
No. Calling, recording, transcription and AI summaries are part of Recruitly, and you keep your numbers. Where an agency already has a carrier it is happy with, we also integrate with common VoIP providers rather than force a change — the point is that you are not paying a second per-seat licence for the privilege of your calls appearing on the right record.
Is there anything CloudCall does better?
Yes, and it is a real one. CloudCall is a licensed telecoms carrier, not a CRM with a dialler bolted on. They issue the numbers, carry the voice traffic and take SLA responsibility for it, with published commitments of 99.99% for the core network, 99.9% for call service and 99.5% for API availability, alongside ISO/IEC 27001 certification. If you run a high-volume outbound floor where the phone going down stops the business, buying voice from a carrier who signs up to those numbers is a defensible decision and we would not talk you out of it.
What about the five-seat minimum?
Every CloudCall o1 tier is listed with a five seat minimum, so a three-recruiter agency buys five licences. Recruitly starts at one user, on a free plan, and paid plans are $25 per user per month with no minimum and no annual commitment.
Can I keep my numbers?
Yes. Number portability is a regulated process and your numbers belong to you, not to your provider. Start the port early — it is the slowest part of any telephony move, and it runs on the carriers' timetable rather than ours. Everything else in Recruitly can go live while it is in progress.