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Telephony

Quo (OpenPhone)

Log every Quo (OpenPhone) call and text on the right record, with the recording, AI summary and transcript attached.

The Quo Integration for Recruitly connects Quo, formerly OpenPhone, to your recruitment CRM. Every completed call is logged automatically on the candidate, contact or lead whose number matches, under the right recruiter, and the recording, AI summary with next steps and speaker-labelled transcript attach to the same activity as Quo completes them. Texts sent and received in Quo are saved as SMS conversations on the record.

Category
Telephony
Cost
Usage-based
Built by
quo.com
Enabled
Per tenant, from inside Recruitly

What you get

Automatic Call Logging
Call Recordings
AI Call Summaries
Call Transcripts
SMS Logging
User Mapping
Number Mapping
Unified Calls View

Key Benefits

Automatic Call Logging

Completed calls become activities, with duration and status, on every record matching the external number

Recording, Summary and Transcript

Quo's recording, AI summary with next steps and transcript attach to the call activity as they complete

SMS Logging

Inbound and outbound texts are saved as SMS messages on matching records, and inbound texts notify the mapped user

User and Number Mapping

Map Quo users and individual numbers to Recruitly users so shared lines attribute correctly

One Calls View

Quo calls appear in Calls next to every other provider

How It Works

  1. 01Connect with an API KeyPaste your Quo API key (Settings, then API in Quo); Recruitly registers its webhooks
  2. 02Map Users and NumbersMatch Quo users, and optionally specific numbers, to Recruitly users
  3. 03Choose Activity TypesPick how calls and texts are recorded on the record
  4. 04Everything Logs ItselfCalls, recordings, summaries and texts arrive on the record as Quo sends them; nothing in Quo is changed

Technical Requirements

  • Active Recruitly subscription
  • Quo (OpenPhone) workspace with API access
  • Workspace owner or admin to create the API key

Connect it once, then forget it is there

Integrations are enabled per tenant from inside Recruitly — nothing to install locally, and no separate contract with us to sign.