RingCentral
Log every RingCentral call on the right candidate, contact or lead, with the recording and an AI call summary, and dial from inside Recruitly.
The RingCentral Integration for Recruitly connects your RingCentral phone system to your recruitment CRM. Every inbound and outbound call is logged automatically against the matching candidate, contact or lead, under the recruiter who made or took it, with the recording attached and a Recruitly AI summary, next steps and transcript when you turn it on.
- Category
- Telephony
- Cost
- Usage-based
- Built by
- ringcentral.com
- Enabled
- Per tenant, from inside Recruitly
What you get
Key Benefits
Automatic Call Logging
Every RingCentral call becomes an activity on the matched record, with duration and direction
Recordings in Recruitly
Call recordings are copied into Recruitly and attached to the activity for anyone with access to the record
AI Call Summaries
Recruitly AI transcribes and summarises each recording, with next steps, a few minutes after the call
Dial from Recruitly
Open the RingCentral phone next to any record, with call prep and notes that save to the call
Never Miss a Call
A catch-up sync reads RingCentral's call log every 15 minutes, so calls missed while the connection was down are filled in
How It Works
- 01Create Your RingCentral AppsA RingCentral admin creates two private apps in your own RingCentral account from pre-filled links, so there are no developer fees
- 02Add the App DetailsA Recruitly super user pastes the client ID and secret, then a RingCentral admin connects once for the whole team
- 03Map Your UsersRingCentral users are matched to Recruitly users by email; pick the activity type for inbound and outbound calls
- 04Calls Log ThemselvesCalls appear on the record within a minute or two of ending, and in Calls next to every other provider
Technical Requirements
- Active Recruitly subscription
- RingCentral account with an admin who can see the company call log
- Call recording switched on in RingCentral for recordings and AI summaries
Connect it once, then forget it is there
Integrations are enabled per tenant from inside Recruitly — nothing to install locally, and no separate contract with us to sign.